Crew Chief

Job Description

NOTICE: DUE TO THE SIGNIFICANT AMOUNT OF RESPONSES FROM THIS JOB POSTING, ONLY CANDIDATES WHO MEET THE MINIMUM REQUIRED QUALIFICATIONS LISTED BELOW WILL BE CONSIDERED FOR AN INITIAL PHONE INTERVIEW.

CORNBREAD is a fast-casual farm-to-table restaurant focusing on authentic savory soul food and the use of innovative technology to provide a unique and family friendly dining experience. We’re proud to source all of our ingredients from local farmers and shops. Our food is always fresh because we prepare our meals around the clock with great love and care. Please visit our website at www.cornbreadsoul.com to learn more about our company values.

Developing and protecting the Culture and Operations of Cornbread, is one of the most critical priorities for this position. The Assistant Store Manager is responsible for maintaining professional functional working relationships with Cornbread Team Members in all organizational-wide levels and guests. As they directly supervise the shifts of the store. They are responsible for the direction, coordination and daily operation of the team and store. This includes, supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Duties Include but are Not Limited to:

• Support training for all restaurant Team Members to improve unit operations and the guest experience
• Execute shift Standard Operating Procedures (SOP) and current operations plan
• Manage the restaurant floor and focus on regular contact with guests
• Maintain and log guest complaints within acceptable limits and handle escalations in a professional and timely manner
• Ensure approved guest feedback system is in use and acted upon
• Ensure compliance with all applicable federal, state and local regulations
• Communicate and enforce operational policies and procedures
• Uphold and lead crew member appearance and uniform standards
• Ensure compliance with SOP in the areas of food specifications, recipes, plating and garnishes
• Ensure food is presented well and served at appropriate temperatures, within standard ticket times
• Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen and miscellaneous supplies
• Maintain supply chain, and inventory ordering in an adequate timeframe according to business need
• Open and close the restaurant
• Delegate employee functions that support operational needs
• Cornbread Operating Procedures and Standards
• Ensure the proper operational condition of equipment, building structure and premises according to federal, state and local regulations and SOP
• Maintain the interior and exterior appearance of the restaurant
• Ensure sanitation practices are maintained according to federal, state and local regulations and SOP
• Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained
• Enforce and monitor a deep cleaning schedule
• Train Team Members on proper personal hygiene and food handling
• Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings and information on the use of safety tools and procedures
• Keep the frequency of accidents within acceptable limits
• Maintain a safe and secure restaurant
• Control guest checks and follow proper register/cash-handling procedures
• Assist in the implementation of national and local marketing promotions, including the use of the correct Point of Purchase (POP) materials, posters and placemats
• Keep menus clean and in good condition
• Use Family Friendly promotional items as described in the Family Friendly section of this SOP
• Complete all required reports and paperwork
• Handle paperwork accurately and on a timely basis
• Maintain personnel files with appropriate employment and legal documents
• Perform other duties as assigne

Knowledge,Skills, and Abilities:

• High School Diploma or Equivalent
• Must have Open Availability
• Must have or complete ServeSafe Food Handler Certification with 30 days upon hire
• One to two years related leadership experience and/or training, or equivalent combination of education and experience

• Guest service mentality; has a genuine desire to serve the customer.
• Strong interpersonal, written and verbal communication skills.
• Self-starter who works independently and is highly self-motivated; goal oriented.
• Excels in a fast paced environment.
• Energetic, proactive, innovative and flexible.
• Comfortable working in a highly visible role
• Exceptional analytical and problem solving skills
• Honest, ethical, and dependable
• Positive, go-getter attitude
• Able to be detail oriented organized, safety minded, trustworthy, reliable, and efficient.

Physical Requirements:

• Able to move distances throughout shift.
• Required to handle and move objects weighing up to 30 lbs. over short to moderate distances.
• Bending, stooping, reaching, and pushing may be required to perform routine tasks.

Benefits/Perks:

• Dental, Vision insurance and Paid Parental Leave
• Vacation
• Free meal daily

COVID-19 CONSIDERATIONS

• Cornbread is following all of the recommended guidelines provided by the New York Department of Health and OSHA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.